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Product Information

OSEA strives to maintain the highest integrity practices and source the highest quality ingredients. OSEA’s high quality, naturally sourced line of products is vegan, gluten-free and biodegradable. We are committed to skincare that is free from synthetic fragrances, genetically modified ingredients, petrochemicals, parabens, or sulfates. Our integrity extends to our packaging - most of our products are packaged in recyclable glass bottles and we are committed to never using soft plastics.

Read more about our commitment and our seaweed here.

Have a quick question about our practices? Check our FAQ.

Skincare Concerns

OSEA’s line contains products that are 100% free of synthetic fragrances, gluten, GMO’s, petrochemicals, parabens, and sulfates. People with sensitive skin or skin allergies typically see good results with our products because of the high quality and integrity of our ingredients.

If you are concerned about a specific medical condition, consult your doctor.

Shipping and Returns

OSEA offers free domestic shipping on purchases over $75. OSEA ships domestically and abroad to these countries.

  • Australia
  • Austria
  • Belgium
  • Canada
  • Cyprus
  • Czech Republic
  • Denmark
  • France
  • Hungary
  • Iceland
  • Ireland
  • Japan
  • Liechtenstein
  • Luxembourg
  • Marshall Islands
  • Monaco
  • Netherlands
  • New Zealand
  • Northern Ireland
  • Norway
  • Panama
  • Portugal
  • San Marino
  • Singapore
  • Sweden
  • Switzerland
  • Syrian Arab Republic
  • Thailand
  • United Arab Emirates
  • United Kingdom of Great Britain
  • United Republic of Tanzania
  • United States of America
  • US Virgin Islands

If you are not completely satisfied with your OSEA products you may send them back within 30 days of purchase for a full refund or credit (minus the shipping charges). We only process returns for products purchased at www.oseamalibu.com.

Need more info about shipping and returns? Check the FAQs.

FAQ

General Questions

How do you pronounce OSEA?

Ohhh....See.....Uhh

What does OSEA stand for?

OSEA stands for the core elements of wellness and our source of inspiration: Ocean, Sun, Earth, Atmosphere.

How can I figure out which products are right for me?

Check out our Shop by Concern page to find products tailored to your specific concerns and skin type, (blemishes, aging, dryness, sensitivity, etc). We are always here to help via LiveChat on our website! You can also connect with us by phone, Monday-Friday, 9:00am-5:00pm PST at 310-589-1942.

Do you have samples?

Yes! Our sample kits can be purchased here. We also include free samples with every purchase on oseamalibu.com.

How should I store my products?

To maximize the shelf life of your products, store them in a cool, dry place away from direct sunlight, heat, humidity and excess moisture. Cleansers and body polishes may be kept in the shower.

How long do my products last?

Our products have a guaranteed shelf life of 1 year, however many will last longer.

Practices & Product Information

Where are your products made?

Our products are all made in Southern California.

Where does OSEA’s seaweed come from?

OSEA’s certified organic seaweed is eco-responsibly hand-foraged as it naturally makes its way into the shallow waters of the pristine Patagonian shore. Our seaweed is transported from Patagonia to our Southern California lab where we hand extract our ingredients. Read more about our seaweed here.

Do you test on animals?

Never. (But we did bathe our beloved family dog with Ocean Cleanser for years because it is gentle and pure enough for our entire family!) We were one of the very first Leaping Bunny Certified companies.

Are OSEA products Vegan?

Yes. Our products are, and always have been purely plant based and free from all animal-derived ingredients such as lanolin, beeswax, carmine and more.

Are OSEA products organic?

OSEA uses USDA certified organic ingredients whenever possible, denoted by an asterisk on our labels and website. Many of OSEA’s ingredients are USDA certified organic, including our Undaria, Macrocystis and Gigartina Algae and several of our essential and botanical oils as well. Because many of our ingredients are sourced from small farms, even ingredients not listed as organic may still be organic, but not have the expensive certification required to obtain the USDA certified organic status.

Are OSEA’s products Gluten-Free?

Yes. Our products do not contain gluten, nor are they manufactured in facilities that process gluten, a protein found in wheat and other grains. However, none of our ingredients are “certified” gluten-free, because our ingredient suppliers are not “certified” gluten-free. As with any new product, if you have serious allergies, we recommend that you consult with a doctor or do a patch test first to be sure that you can tolerate our products.

Are OSEA’s products GMO-free?

To the best of our knowledge, our ingredients are GMO-free, however not all of our ingredients are “certified” GMO-free. We give preference to certified GMO-free ingredients whenever possible, but because we source many of our ingredients from small, family-owned farms, operating on smaller budgets, not all of our suppliers are able to afford the high cost of procuring GMO-free certification.

Are your products nut-free?

Over half of our products are free of nuts or nut oils. All of our formulations are peanut-free. Nevertheless, we cannot guarantee that any of our products were processed in a peanut or nut-free facility. Research has shown that most individuals with tree- or ground-nut allergies can often tolerate shea and coconut oils, as these are not part of the tree and ground-nut family. For individuals with any severe nut-allergies, we strongly advise that you consult with your doctor or allergist and conduct a patch test before using any new product.

The following products contain tree-nut, ground-nut or seed oils:

Do OSEA products contain preservatives?

Yes. If there is one drop of water in a natural product—even in the form of aloe vera juice—a preservative of some type is almost always needed to maintain freshness and guarantee the shelf life of the formulation. Any natural product that is not a powder, solid soap or strictly oil-based requires a preservative–even if it is not listed on the label. Otherwise, you’d shortly end up with bacteria, fungus, mold and other microbes in your product! Products that are not properly preserved can become a serious health risk.

Preservatives don’t have to be toxic though! Our preservative systems utilize either natural plant-based essential oils such as Rosemary, salts, Tocopherol (vitamin E), antioxidants, Japanese Honeysuckle Flower Extract (Lonicera Japonica) or Potassium Sorbate. We are very proud of our preservative system choices and feel that these are the safest natural options possible, without which, our products would have a shelf-life of 2-3 days without refrigeration. All of our preservatives are non-toxic, and many of them actually benefit the skin. We are always happy to discuss the safety of any of our ingredients. 310-589-1942

Why do some skincare companies claim to be “water-free”?

A select few products (oils, powders, solid soaps, some salves and dry herb-based formulations) are indeed water-free. Others may claim to be “water-free,” in order to avoid disclosing the use of preservatives required to stabilize a product when there is any water or aqueous liquids included (i.e. aloe vera, hydrosols, witch hazel extract, tea, fruit juice, nut, coconut or cow’s milk, etc.). Most natural and hand-crafted skin care products require a preservative system of some kind to prevent harmful microbes from growing, and to extend the shelf life beyond simply 2-3 days. Inadequately preserved skincare products can actually be hazardous to your health. In addition, if a so-called “water-free” or “preservative-free” formulation contains “fragrance” as one of its ingredients, it almost always has a preservative in it, as preservatives are usually built into fragrance itself.

Is it normal for your product colors to vary from bottle to bottle?

Yes. Because we don’t use artificial colors in our products and our wild-harvested USDA Certified Organic seaweed is variable in color, there are natural variations in the color of our products.

Does OSEA offer an SPF?

Not at this time. We are still perfecting our non-toxic SPF formula. Sign up for our Newsletter below and you’ll receive notifications on our new product releases.

Are all your products packaged in glass?

Our products are packaged in glass except for masks and body scrubs. Our masks are packaged in BPA-free high density plastic airless pump systems in order to maintain the product's freshness and reduce the need for preservatives. High-density plastic (HDPE) can withstand high temperatures, does not leach phthalates and is more easily recyclable than other kinds of plastic.

Our body scrubs are packaged in HDPE plastic as well, as we believe that this is the safest option possible for such a heavy product that is being used in the bath and could be more prone to shattering if it were packaged in glass.

Skincare Concerns

Are people with skin allergies sensitive to OSEA?

Many people with super sensitive skin or skin allergies do well with OSEA products, since they are free of synthetic ingredients, fragrances, gluten, parabens, and sulfates. In addition, all of our products are vegan and most are made with USDA certified organic seaweed.

Some of our products are more active than others, so for specific questions, please contact: info@oseamalibu.com.

If you have a specific medical concern, consult your doctor.

I’m allergic to seafood/shellfish, can I use OSEA?

Yes. Shellfish allergy is due to a protein produced by animals. We do not use any animal products in our formulations. If you can swim in the ocean, you can use OSEA products.

Individuals with an iodine allergy must avoid using OSEA or ANY products that contain iodine (which includes seaweed). You can read more about iodine allergies here: http://www.allergyexpert.us/food/shellfishallergy.html.

Will the botanical or essential oils in OSEA products make my skin oily?

No. Botanical and essential oils work to restore your skin’s natural moisture balance. They should not clog your pores or cause breakouts.

Can I use OSEA while I’m pregnant?

We use only natural, non-toxic ingredients, and diligently research their safety. However, as with any product, if you are pregnant or nursing check with your doctor first before using if you have concerns.

Shipping & Returns

Does OSEA ship to P.O. Boxes or Military APO/FPO addresses?

Yes.

How will my order be shipped?

All orders are shipped via FedEx or US Priority Mail.

How soon after I purchase will my order ship?

All orders ship within 1-2 business days.

How long will it take for my order to arrive?

Standard or free shipping in California takes about 1-2 business days, after it leaves our warehouse. Orders shipping to the West Coast and Midwest take 3-5 days and East Coast 5-7 days, after it leaves our warehouse.

What is the cost to ship my order?

Standard Ground Shipping FREE (domestic orders over $75)
Standard Ground Shipping 7.95 (domestic orders under $75)
Fedex Express Saver (2-3 days) from $13.95 (based on weight and delivery address, not available for Hawaii & Alaska)
Fedex 2nd Day from $16.95 (based on weight and delivery address)
Fedex Standard Overnight from $22.95 (based on weight and delivery address)
*Express shipments must be placed before 10:00 AM Pacific Time to ship the same day.
**Standard Ground Shipping is available to addresses within the domestic U.S. (including Hawaii & Alaska).

Does OSEA ship internationally?

Yes - View our full list of countries we ship to here.

  • Australia
  • Austria
  • Belgium
  • Canada
  • Cyprus
  • Czech Republic
  • Denmark
  • France
  • Hungary
  • Iceland
  • Ireland
  • Japan
  • Liechtenstein
  • Luxembourg
  • Marshall Islands
  • Monaco
  • Netherlands
  • New Zealand
  • Northern Ireland
  • Norway
  • Panama
  • Portugal
  • San Marino
  • Singapore
  • Sweden
  • Switzerland
  • Syrian Arab Republic
  • Thailand
  • United Arab Emirates
  • United Kingdom of Great Britain
  • United Republic of Tanzania
  • United States of America
  • US Virgin Islands

Your shipping costs will be calculated at checkout. Customs and duties are the responsibility of the customer.

Pricing for International Shipping follows the basic guidelines below:

Canada - from $8.95 (based on weight)
International Shipping - from $14.25 (based on weight)

What is OSEA’s return policy?

If you are not completely satisfied with your OSEA products you may send them back to us within 30 days of purchase for a full refund or store credit, minus the shipping charges. To initiate a return, e-mail janou@oseamalibu.com with your order and/or invoice number to receive your return authorization number.

Product return must be initiated within 30 days of purchase. For a refund, approximately 60% or more of the product must be remaining in the original container.

Customers are responsible for the cost of return shipping. We only process returns for products purchased at www.oseamalibu.com.

Securely wrap your return. OSEA is not responsible for returned items lost and/or broken in transit.

Please note, all orders shipped with a promotional Gift With Purchase, must include the gift item with the return if the value of the returning products disqualify the order from the promotion. If the gift is not included, the value of the gift will be deducted from return.