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Exfoliating with OSEA Salts of the Earth Body Scrub

FAQs

Shipping

  • When can I expect my order to ship?

    Orders are processed Monday through Friday excluding holidays. Orders placed with standard shipping will generally ship out within 1-2 business days from the date of purchase during this season. As soon as your order is on the way to you, you’ll receive an email with tracking details.

  • I received my tracking details but there are no transit updates

    Tracking can take up 24 hours to update. We do our best to ensure the timely delivery of all orders. Please keep in mind that we are only provided with an estimated delivery date from our carriers. Occasionally, packages can arrive outside of the estimated timeframe.

  • Where do you ship?

    We currently ship to the 50 United States, Canada, and to the countries listed here.

  • What are the shipping costs and methods?

    We offer free Standard shipping on all domestic orders of $60 or more. There is a flat rate of $7.95 for Standard shipping on domestic orders under $60.

    If you prefer a faster delivery, you can select UPS 2nd Day Air (for an additional fee) at checkout. Weekday delivery only with holidays excluded. Note: Expedited shipping is not available to PO Boxes, Hawaii, Alaska, the US territories, or APO/FPO/DPO addresses at this time. Orders to these locations will go Standard Shipping so please be sure to plan in advance.

  • What is your delivery timeline?

    Domestic orders with Standard Shipping can take between 3-7 business days to deliver. Orders placed with UPS 2nd Day, once shipped will take 2 business days for delivery (no weekend delivery).

  • What is your international shipping policy?

    We offer international shipping through Passport, our trusted third-party international shipping partner, with two options: DDP or DDU.

    DDP: Select this option at checkout if you’d like to pre-pay for duties and taxes. This includes door-to-door shipping with no additional charges. This is the fastest way to ship!

    DDU: Select this option at checkout if you’d prefer to pay for shipping only. You’ll pay taxes and duties when you pick up your package from your local post office.

    *Note All international orders will take up to a week to process before shipping.
    There may be delays up to four weeks in transit due to limited transportation, customs and/or restrictions.

    The following items are unable to ship to Australia:
    Collagen Dream Night Cream
    Atmosphere Protection Cream
    Ocean Cleanser
    Sea Minerals Mist
    Seabiotic Water Cream
    Seaglow Resurfacing Scrub